FAQs

Q
At what distance can the Skylarx transmit?
A

The units can be placed up to 30m apart as long as they are in line of site. This makes it perfect for larger meeting rooms and conferences or even events when you do not want to be trailing an HDMI cable across the space. 

Q
How does the Skylarx transmit content from device to screen?
A

Skylarx uses radio waves rather than WiFi. The benefits of this are that you can use the devices even without a WiFi connection and don’t have to worry about signing in to WiFi, the screen sharing will not eat into bandwidth use and is more secure.  

Q
What size are the Skylarx units?
A

Our transmitter and receiver units measure 88mm x 90mm x 15mm and have been designed to be unintrusive in any meeting environment but also lightweight and easy to transport when presenting elsewhere. 

Q
My Skylarx units won’t pair with my SKY Q box?
A

Follow this simple guide to resolve this issue:

  1. Go to Settings
  2. Go to Setup
  3. Go to Audio Visual
  4. Go to picture resolution
  5. Select 1080p
  6. Select Confirm

Your Skylarx units will now be able to pair easily with your Sky Q box.

Note: Skylarx transmits 2160p at 30Hz whereas Sky Q transmits 2160p at 50Hz so if the 2160p setting is selected on your Sky Q box your Skylarx will not be able to pair.

 

Q
When attempting to connect my iPhone / iPad, why can't I get the Skylarx units to pair (with a solid green light)?
A

Your iPad and iPhone will need to be connected to an external power source / power bank as the built in battery from these devices will not be sufficient to power the Skylarx on their own.

Q
Is 4K really better than 1080p?
A

As their names imply, 4K UHD has a considerably higher resolution than 1080P HD video. 4K resolution is exactly 3840 x 2160 pixels, whilst 1080P consists of 1920 x 1080 pixels. By comparison, 4K features 2160 pixels vertically; a considerable increase.  

Q
What does the flashing green light mean on my Skylarx when I first connect the two units?
A

This means that the Transmitter and Receiver units are pairing. Once the green lights are solid then this means the two units are connected and ready to use.

Q
How do I know which unit is the Transmitter and which unit is the Receiver?
A

The unit with the GREEN HDMI outlet socket is the Transmitter, the unit with the RED HDMI outlet socket is the receiver. Also if you turn over the unit it also states on the label which is the Transmitter and which is the Receiver.

Q
Can I order in bulk?
A

We find that our main Skylarx Wireless HDMI product works very well in a business environment and has many applications for meetings and conferences. Because this is a very popular solution for businesses, we have ensured that companies wishing to place a higher volume order will receive the best value for money.

To this end, if you are ordering more than 10 units, a discount of 15% will automatically be applied to your basket. If you are ordering more than 50 units, please do contact us directly and we’d be very happy to discuss further.

Click here to get in touch.

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